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Shipping Policy
Delivery Coverage
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Standard regions in Canada: 2–4 business days
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Remote areas: Not supported at this time
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International shipping: Not supported at this time
Shipping Damage
Damage incurred during shipping is not covered by us.
However, we will provide the necessary documentation to assist you in filing a claim with the carrier.
Pre-Order Policy
• Standard pre-orders: Estimated shipping in approximately 1–2 months
• Special pre-orders: Please refer to the product page for details
• Timelines may be affected by shipping or customs clearance and are not guaranteed
Cancellation & Handling
• Customer-initiated cancellations: Deposits are non-refundable
• If an item cannot be fulfilled:
We will proactively contact you and provide a solution (refund, product replacement, or updated delivery timeline)
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